So you think you have a great leadership team in place at your company, but how do you know that they are great?  Is it just a gut feel?  Or do you truly have a good understanding of their abilities and positive impact on your business?  If you are struggling to answer these questions, here are some thoughts to help you gain the answer.

 

1.  Ask the Staff.  Seems simple enough, but not a lot of employers actually do this!  Send a survey to your employees.  Ensure the results are compiled by an outside source so that employees can be reassured of confidentiality to their responses.  Have them rank responses on questions like:  “I can trust my manager”  “My manager is knowledgeable”  “My manager handles difficult situations in a professional and fair manner”  “I have confidence in the leadership team”.   Also look to add some open ended questions where employees can add additional detail, like:  “The top 3 areas that my manager could improve on would be”  “Things that my manager does well are”  “If I were a manager at this company, the first few things I would change would be”.  These types of questions will give you a good sense of how your staff are feeling with regard to the leadership at your company.
2. Set Leadership Goals and Monitor Results.  Work with your team to set goals that coincide with the strategy of your company.  Monitor the progress and attainment of these goals.  If goals are being met, this is a great sign.  As well, if your company goals are being met, this is also a good sign.
3. Monitor Employee Turnover.  Have lots of turnover?  This isn’t a good sign.  Is there a lot of turnover under one particular manager?  There could be a reason.  Conduct exit interviews and ensure the individual conducting them is someone employees trust and can be open with.  We highly recommend outsourcing this activity as this typically allows for employees to feel more comfortable in bringing about issues.
4. Employee Referrals.  Do you employees refer others to work for the company?  Yes?  This is a good sign….No?  Not a good sign unless you are not encouraging it…

Have other ideas?  Email us!  We would be happy to include them in an upcoming blog article.

Need help coaching or mentoring your team?  Someone to complete your exit interviews?  Contact us at 226-750-3160  we are always ready to help!