First, Documentation
Any of our clients will tell you that Documentation is my middle name when it comes to employee issues. Documenting conversations involving performance issues, or behavioural issues is key to providing opportunities for the employee to change, but also for protecting your business. In most cases, you also have to show that as an employer, you have worked to do what you can to point out what is wrong and help the employee improve. But, when do you know that enough is enough? Assuming you have been documenting and have a trail to show that you have worked with the employee on changing the undesired behaviour or performance, how do you know when enough is enough?
6 Signs that Contribute to Knowing that it is Time:
1. Lack of Performance
The performance of the employee continues to decline. Maybe deadlines are being missed, mistakes are being made, job responsibilities are not being fulfilled. Performance is lackluster at best.
2. Absenteeism
The employee has been missing days of work, maybe without valid reasoning or just doesn’t show up for their scheduled work day.
3. Lack of Team Effort
There is no effort to engage in team projects or provide others with assistance as needed. The effort just isn’t there and you can see that there is no interest in propelling the concept of team or being an active member by contributing. You maybe notice morale is starting to be impacted by those that work with the employee.
4. Attitude
The attitude of the employee is declining. They are argumentative or just plain miserable. They argue with their co-workers or superior or look for things to “stir the pot”. Maybe it is even catching on to others, or maybe others are starting to avoid working with this person.
5. Complaints
Employees and clients are complaining. Multiple complaints are coming in.
6. Lack of Improvement
Lack of Effort to Improve. Even though the employee has been given warnings about their behaviour or performance, the employee shows no willingness or effort to change or improve.
If you have been doing your job and working with the employee on recognizing what needs to change, yet you continue to see the above signs or some of the above signs, it is a good indicator that enough is enough and it is time to cut ties.
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